We are only able to deliver orders to addresses in the Netherlands, Belgium, Luxembourg, France, Austria, Italy, Malta, Denmark and the United Kingdom. Customers from other countries should contact our A1 distributors in their countries. Click this link for an overview of these distributors. If your country does not have an A1 distributor yet, please contact us directly via info@acrylicone.com.
General terms and conditions Our general terms and conditions apply to all our products and services. The general terms and conditions have been filed with the Chamber of Commerce in Rotterdam under number 17232961. We advise customers to test all of our materials and suggestions before using them on a commercial scale.
Returns Not satisfied with your product? That's annoying. And we are going to do something about that.
- Return the product free of charge. - 30 days reflection period, after receipt of your product. - Money Back? The amount will be refunded within 5 days after receipt. - Contact us via +31 (0) 187 663006 or send an email to: info@acrylicone.com
It is very important to us that our customers are happy and we really appreciate you sharing your experiences on our A1 Facebook page too.
If you are unhappy for whatever reason, please tell us, because human error is always possible - even here at A1. We always do everything we can to ensure that any problems are rectified as quickly as possible, to your complete satisfaction. If you are unhappy about the quality or quantity of the products delivered, please submit a complaint to us by e-mail via info@acrylicone.com. We pride ourselves in the effort we take to achieve an appropriate solution for each situation.
Transport costs
Transport costs are calculated on the basis of the graduated scale below. It is also possible to collect goods from our warehouse in Stellendam (Goeree-Overflakkee). In this situation, you will not pay any transport costs.